1. Refund processing time: For prepaid return refund to source. For COD refund will be avail via gift card redeemable upto 1 year.
2. Mode of refund: Direct to prepaid source (ex: Direct in Bank Account) or Gift Cards

You can cancel an order under My orders section in website until it has been pickedup by delivery partner. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made. Still, if you wish to cancel your order after the order is dispatch, reach out to our Customer Care team at care@mypoiesis.com or call us on +91 98112 44443.